With all the changes in technology today, sometimes the biggest challenge is your ability to keep up. Providing support for your end users and maintaining your technology framework all while planning for your future business requirements can be overwhelming. The key to running a first class IT operation is having the flexibility to prioritize and focus on the most important and strategic directions to support your organization’s goals.
TeamAbsolute offers some very smart options to allow you to be in control of your desired outcome. Our Managed Services solutions range from full hosting of your servers and applications to remote or on-site managed services that allow you to keep your software, digital assets, and intellectual property in your facility, all while benefitting from our network of professionals who make sure the job is done and done right.
Initial Technology Assessment and Documentation
The TeamAbsolute experts will assess and document your current technology including servers, networking infrastructure, and workstations. Documentation will include a network diagram, server application list and specifications, existing security standards and policies, existing disaster recovery plan, and workstation specs. Our team will provide recommendations to improve the value and lifespan of your technology and help you plan your future requirements and initiatives.
Server & Network Monitoring
Whether your servers are hosted in our data center or maintained at your office location, TeamAbsolute will employ 24×7 server monitoring that will report the vital statistics of your servers and network. The monitoring solution will track disk space, processor and memory usage, and uptime of your vital technology.
Onsite & Remote Technical Support
The TeamAbsolute technical staff can be at your office either on a set schedule or as needed for system maintenance and performance tuning. Our team can help your staff with specific issues and questions to ensure they are able to focus on their jobs instead of dealing with technical problems.
Our helpdesk offering also provides support anytime of the day or night that is just a phone call or email away. We bill in 15 minute increments for remote support, so you will never pay for services that you don’t want and you always have a team available to help you when you need it.
At TeamAbsolute, it’s about what works for your business. Contact us to see if we have a package that fits your needs and budget or if we should work together to create the perfect fit for your team.