Monitored Services

This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs. At the same time, your exposure to security risks is dramatically lessened,and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network

Program Advantages:

Faster issue resolution with full-time network monitoring: With 24x7x365 monitoring,
we dramatically shorten the time from PC failure to issue resolution. Our technicians always know the health of your network.

Protection of your IT investment: With ongoing professional maintenance, your most critical network devices will be as stable and as reliable as the day they were first installed.

Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently,
we reduce the number of emergency incidents you encounter.

Program Features:

PC Health and Performance Monitoring verifies your organization's PCs are running in a stable and secure fashion. We monitor for health, error conditions, and overall performance of PCs.

Network Monitoring constantly tracks the performance of your network – bandwidth, errors and other key indicators. This means your users always experience a stable environment.

Network Health Assessment determines the overall stability of your network.

Monitoring of Your Backup Solution ensures that the backup of your important corporate data occurs as scheduled and without error, protecting your organization from data damage or loss.

Remote Backup Service regularly backs up your critical data to a remote location and provides retrieval services should you need them.