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"Team Absolute continues to do a phenomenal job for our company. They have proposed and installed sound upgrades, from a server system to firewall control to a virus protection system which has made our entire network system the most stable and secure it has been. Their staff consistently provides a prompt response when issues arise. Our firm looks forward to a long professional partnership with Absolute as our network support team."

Paralegal
Flynn, Gaskins & Bennett, L.L.P.

Scheduled Services & Support

Balanced Support

Scheduled Services is a balance between full-time support and Break Fix support. This plan includes scheduled on-site visits to work with you staff and ensure that your systems are working as you need. This hands-on support covers network, server and workstation troubles as well as typical maintenance tasks like user maintenance and program updates.

Core Support

Giving focus to anything will get that task done quicker, better, smooth. The same is true for your network support; having a technician focus on support tasks will get the priority tasks done. The unneeded jobs are left behind, the fluff is ignored and you get just the support that you need.

Every Day...

Things happen every day. Just because you maximize your support dollars doesn't mean that you should be on hold until some gets on-site. When trouble arises on non-scheduled days call the support hot line. The problem will be reviewed, maybe even cleared up over the phone. If not, an additional on-site trip can be scheduled and your network kept productive.

Suport incidents can be reported by phone or online with our Selfservice option. We are available to help you 24/7 with even your most severe problems.

What we can do...

At Absolute we work with all major networks, servers, applications and security tools. A sampling of where we can help is:

  • Complete Network Support
  • e-Mail and office applications
  • Microsoft
  • Novell
  • Citrix
  • Enterasys - Network Access Control
  • Cisco

Click here for a complete list of Absolute Skills and Certifications.

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