Commitment
You commit to your customers that you will provide them with world class
products and services. Why not expect others to make the same commitment to you.
If your support organization is not willing to match your commitment to your
business then how can they keep things running like you need them to?
With the Managed Services support plan Absolute makes that commitment.
We commit to knowing your technologies, to learning new technologies, to
being advisories, to be available…to supporting you. With this in mind Absolute
has plan options and service offerings that tailored to your needs.
Remote Managed Services
Absolute can do it all, manage your complete network from servers to e-mail.
Proactive, periodic health checks are performed to monitor the network. The goal
is to finds and fix trouble before it has a chance to impact your business.
Remote support technologies allow us to react and assign the strongest resource
for your needs no matter where they are. Leveraging skills over multiple
customers Aboslute can maintain technicans that a dedicated staff can only wish
for.
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Service Level Agreements
Get the guarantee! Know that everything is going to be right and if it's not
there is a commitment to make it right. With a Service Level Agreement Absolute
will commit that your network is available and working or we pay you. How's that
for commitment; we pay.
Remote Managed Services
At Absolute we work with all major networks, servers, applications and security
tools. A sampling of where we can help is:
- Complete Network Support
- e-Mail and office applications
- Microsoft
- Novell
- Citrix
- Enterasys - Network Access Control
- Cisco
Click here for a complete list of Absolute Skills and
Certifications.
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