Help…
Absolute's Break Fix support program offers on-call support at standard time and
material rates. When a problem arises simply make a call and talk with a skilled
service technician. Many problems can be resolved over the phone using a remote
connection. For the stickier ones a technician will be scheduled to travel to
your office and make things right.
The Basics
This program is suited for those networks that rarely show a problem. There is a
certain peace of mind that comes with knowing that help is a call away when you
need it.
Entended Break Fix
For those who want to extend their support options to the next level. The
Extended Break Fix program is for companies that make use of more than a couple
hours of support time. By extending to a ‘Bucket' of hours each year Absolute
can give a better hourly rate and start planning your support requirements.
The response stays the same, the skills stay the same; just a better value for
your support dollar.
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What we can do...
At Absolute we work with all major networks, servers, applications and security
tools. A sampling of where we can help is:
- Complete Network Support
- e-Mail and office applications
- Microsoft
- Novell
- Citrix
- Enterasys - Network Access Control
- Cisco
Click here for a complete list of Absolute Skills and
Certifications.
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