YOUR REMOTE MANAGED SERVICES
Remote Managed Services include:
-
Break/Fix Resolution for Lawson issues (your provide initial triage, then
send to our Lawson experts for functional and technical resolution)
- Self Service 24/7 issue reporting and status
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SOX Compliancy (6 control points)
- Service Level Agreement (including monetary guarantees)
- System and Application Monitoring
- Complete support of all Lawson servers
- Monthly reviews with Client Relationship Manager
- System Documentation (see
Getting Started)
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THE REAL COST
Cost for Remote Managed Services is based on your company's infrastructure.
Absolute will review with you your server configurations, applications and user
volumes.
Basic agreements start at $9,000 per month.
Many of our clients compare the cost of staffing for their various Lawson needs
and find that the RMS option writes its own ROI.
PLUS, WHAT MAKES ANY AGREEMENT WITH ABSOLUTE GREAT
Our staff has experience in various industries, the
depth of knowledge that spans from v2 to v9, and the cross-functional
perspective that comes from understanding multiple aspects of the Lawson system.
We always seek to mentor and improve your internal staff's understanding of the
Lawson system and best business practices.
We team with you, combining your knowledge of your business with our industry
experience.
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For more information, call 612.746.4070
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